Reference

Our Terms Conditions, Plain and Direct

These terms set out what you agree to when you open and use an myr77 account — covering deposits, withdrawals, account behaviour, and how we handle disputes. Access to our platform depends on local law and is available only where local law permits.

Applies to all account holdersCovers Touch 'n Go eWallet, Boost, GrabPay transactionsGoverns withdrawals and account accessSubject to applicable local lawLast reviewed and kept current

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HOW WE HANDLE THIS

Account Security and Data Handling

These terms include how we store your data, secure your account, and handle access requests. We keep only the information needed to run your account and process transactions. Here is how we apply those commitments in practice.

Data Retention

We retain account records — registration details, transaction history, and deposit records from Touch 'n Go eWallet or FPX — only for as long as required by applicable law or active account status.

Account Security

Your account is protected by a verified login with OTP confirmation. We never ask for your full password over chat or email. Report any suspicious access attempt immediately via live chat.

Cookie Use

We use session cookies to keep your account active while you navigate the lobby. No third-party advertising cookies are placed without disclosure. You can manage cookie preferences in your browser settings.

Requesting Changes

To update registered details — your email address, phone number, or preferred withdrawal method — submit a verified request via email with your account number. Changes take effect after our team confirms your identity.

REACH US DIRECTLY

Contact Us About These Terms

If a clause in these terms affects your account — a disputed transaction, a withdrawal hold, or a query about how a rule applies to your region — get in touch through the channels below. We respond to account-related questions as a priority, and our team can clarify how any specific term applies to your deposit method or account status before you act.

Live Chat Start a live chat session from any page on myr77. Raise a terms query, a deposit discrepancy via Touch 'n Go eWallet or Boost, or a withdrawal question directly with our team.

Email Support Send a detailed account query by email. Include your registered account number and the specific clause or transaction in question so we can respond with the right context.

Account Help Centre Our help centre covers common terms questions — account verification steps, how GrabPay withdrawals are processed, and what triggers a manual review on your account.

What These Terms Actually Cover

myr77 Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

When you open an account, you enter a direct agreement with us. These terms cover every interaction — funding your account with Touch 'n Go eWallet, Boost, or GrabPay; placing wagers; requesting a withdrawal; and how we resolve any account dispute. You must provide accurate registration

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details and keep your login credentials private. Sharing account access with another person is not permitted and may result in suspension. All transactions are processed in Malaysian Ringgit (RM). Deposits made through local payment rails such as DuitNow or FPX are subject to the same account
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rules as e-wallet transfers. Where a term conflicts with local law in your region, the local law applies. We may update these terms when operational or regulatory requirements change; continued use of the account after a published update means you accept the revised terms. If any
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section is unclear, reach us via live chat or email before you transact. Players in Kuching and Kota Kinabalu access the same account terms as all other supported regions.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Frequently Asked About Our Terms

These are the questions we see most often when account holders read through the terms. If your question is not covered here, live chat is the fastest path to a clear answer.

Yes. Every funding method — Touch 'n Go eWallet, Boost, GrabPay, DuitNow, FPX — is governed by the same account terms. The rules around deposits, limits, and disputes apply equally across all rails.

Contact us via live chat or email with your transaction reference and the date of the deposit or withdrawal. We review the account record and respond with a decision, usually within one business day.

We publish updates on this page and note the review date. Continued use of your account after a published update is taken as acceptance. If you disagree with a change, stop using the account and contact us.

Account credentials are your responsibility under these terms. Sharing access breaches the account agreement and may result in suspension. We are not liable for activity performed by another person using your login.

Send a deletion request by email from your registered address. We process verified requests in line with applicable law. Some records may be retained for the period required by regulation even after account closure.

The same terms apply across all supported regions. Access itself depends on whether local law in your area permits it. Where a specific clause conflicts with local law, that local law takes precedence.

Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

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Our Terms Conditions, Plain and Direct

Account Security and Data Handling

Data Retention

Account Security

Cookie Use

Requesting Changes

Contact Us About These Terms

Frequently Asked About Our Terms

01 Do these terms apply to all payment methods, including Touch 'n Go eWallet and GrabPay?

02 What happens if I dispute a transaction on my account?

03 Can myr77 update the terms without notice?

04 Who is responsible if I share my account login with someone else?

05 How do I request that my account data be deleted?

06 Are these terms different for players in specific regions of Malaysia?

Terms & Conditions

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